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privacy policy

At Machli, we believe your personal data belongs in the deep, away from prying eyes. We are committed to protecting your privacy and ensuring that your information is handled with care and transparency.


1. Data Collection

We only gather what is necessary to serve you:

  • Personal Details: Your name, email, phone number, and delivery addresses. This ensures your treasures reach you without drifting off course.

  • Transaction Information: Details of your purchases and billing records.

  • Browsing Data: Information such as your IP address and device type. This helps us understand how you navigate our waters so we can make the experience smoother.


2. How We Use Your Information

We use your data responsibly to:

  • Process and deliver your orders.

  • Provide swift support when you send out an SOS.

  • Share updates & offers with your explicit permission (no unexpected storms in your inbox).

  • Refine the Machli experience by studying how the site is used.


3. Payment Security

We do not store your credit or debit card details on our servers. All payment information is handled securely by our trusted, third-party payment partners.


4. Consent

  • Implied Consent: When you provide info to place an order or contact support, we take that as consent for that specific purpose.

  • Explicit Consent: For newsletters or marketing, we will always ask for your express permission. You can change your mind at any time.


5. Data Retention & Deletion

We only hold onto your information for as long as it serves its purpose, completing your orders or providing support. Once it’s no longer needed, we securely delete or anonymise it.


6. Your Rights

You are the captain of your data. You have the right to:

  • Access a copy of the info we hold.

  • Correct any inaccurate details.

  • Delete your personal data when it’s no longer required.

  • Opt-out of marketing at any time.


7. Third-Party Links

Our site may contain links to other services (like payment portals). Once you leave the Machli reef, we are no longer responsible for the privacy practices of those external sites.


8. Changes to This Policy

We may update our privacy practices from time to time. Significant changes will be highlighted on our website or sent directly to your inbox.



Questions about your privacy? Send a signal to sos@machliworld.com.

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